We implemented a multi-tier subscription plan for our client, IHSS Connect. Their platform offers Basic and Premium tiers with monthly or yearly payment options. Scenarios that had to be taken into account include:
- Enabling features such “job search” only if the subscription is active
- Allowing users to upgrade/downgrade their subscription tiers, taking into account pro-rata usage
- Allowing cancellation of subscriptions without loss of access if the current subscription period has not ended
- Allowing the marketplace administrator to change subscription plans without affecting existing subscriptions
The Box Hut customers had to be able to select from different subscription plans (monthly, quarterly, half-yearly, yearly), disable renewals, and pause or cancel their subscriptions. Subscriptions could also be purchased as gifts.
In addition, we had to synchronise the subscriptions with their monthly shipping schedule. If a subscription is cancelled, paused or refunded, the shipment schedule is automatically updated.
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